Privacy Policy

When you request assistance, we may collect your name, email address, phone number, ZIP code, preferred contact method, the general Medicare question you choose to submit, and your separate contact and text-messaging consent choices.

Please do not submit your Medicare number, Social Security number, date of birth, health conditions, medication list, financial information, or other sensitive personal information through this website.

We use information you provide to respond to your request, check whether an agent may be able to assist in your area, arrange and confirm appointments, send appointment reminders and rescheduling messages you have requested or consented to receive, maintain consent and opt-out records, and operate and protect our website and services.

Providing your phone number does not by itself mean you agree to receive text messages. Call consent and text-message consent are collected as separate, optional choices, and both start unchecked. You may submit the form without agreeing to receive text messages.

Text messages are sent only when you have separately opted in to the applicable messaging program. At launch, our text messaging is limited to transactional messages related to your inquiry, such as responses to your request, appointment scheduling, confirmations, reminders, and rescheduling. We do not send promotional or marketing text messages unless you have separately opted in to a marketing program, which is not part of this form.

You can opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at info@myimperialhealthsolutions.com or +1 (877) 703-6191. Message and data rates may apply.

We do not sell or rent personal information for another company’s marketing. We may use service providers to operate our website, customer-management system, email, and communications, subject to their role in providing those services.

All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

We do not share your information with another organization or agent without the required consent. We may also disclose information when required by law or to protect the rights, safety, and security of our business, visitors, or others.

Our website or its service providers may use cookies or similar technologies to operate the site, understand site activity, and protect against misuse. You can manage cookies through your browser settings; some site functions may not work as intended if cookies are disabled.

We retain information for as long as reasonably needed to respond to requests, maintain consent and opt-out records, operate our business, and meet applicable legal and recordkeeping requirements.

You may contact us to request access to, correction of, or deletion of information you submitted, subject to legal and operational recordkeeping requirements. To stop text messages, reply STOP. To ask a privacy question, email info@myimperialhealthsolutions.com.

We use reasonable administrative and technical safeguards to protect information. No website or electronic transmission can be guaranteed to be completely secure.

We may update this policy from time to time. The latest version will be posted on this page with its updated date.

Imperial Health Solutions

Email: info@myimperialhealthsolutions.com

Phone: +1 (877) 703-6191